The error “the hardware information does not match with your dongle” is a security feature, not a bug. It prevents unauthorized copying of AutoData 345. While frustrating, especially after a hardware upgrade, the solution is straightforward: re-bind the license through official channels.
Avoid any “extra quality” or “cracked” fixes – they will likely cause more problems, including permanent dongle damage or system infection. Stick with driver updates, official support, and proper license transfer tools. Your time and data are worth more than a risky workaround.
If you’re seeing this error and do not have a valid original dongle, then the software will not work legally. In that case, consider purchasing a legitimate license from AutoData. Their technical support will guide you through installation without error messages.
Here’s why, and what I can do instead: The error “the hardware information does not match
Autodata is a trusted name in the automotive repair industry, providing technicians with accurate technical data, wiring diagrams, service schedules, and diagnostic procedures. To protect its intellectual property, Autodata uses a hardware dongle (USB key) that stores unique license information matched to the installation computer’s hardware ID.
When you see the message:
“345: The hardware information does not match with your dongle” If you’re seeing this error and do not
it means the software cannot verify that the dongle belongs to the current system. This article explains the legitimate causes of this error and how to fix it – while also warning you about the dangerous myth of “extra quality” cracked versions.
To resolve this error, the following steps must be taken in order. Note: These instructions are for educational and system administration purposes.
| Cause | Description | |-------|-------------| | Dongle moved to another computer | AutoData 345 is locked to the original machine. | | Hardware changes | Replacing the motherboard, hard drive, or even certain BIOS updates can change the hardware hash. | | Driver corruption | HASP/Sentinel dongle drivers fail to communicate correctly. | | Operating system reinstallation | The stored hardware signature in the software no longer matches. | | Using a backup or cloned hard drive | The dongle sees identical software but different hardware IDs. | “345: The hardware information does not match with
Open Device Manager → Universal Serial Bus devices. Look for “Sentinel HASP Key” or “SafeNet USB Key”. If not present, try another USB port.
If you need to move Autodata to a different computer, use the License Transfer Utility included with Autodata. Deactivate on the old PC first.
Searching for “autodata 345 the hardware information does not match with your dongle extra quality” suggests you’ve encountered a cracked version claiming to have “extra quality” features. Here are the facts:
