Once finished, the Autoloader will reboot your phone. The first boot takes a very long time (up to 15 minutes) because the ART cache is rebuilding. Do not touch the phone. Once it boots, you will see the Android Setup Wizard.
If you have tried the Autoloader and the phone still refuses to boot, or if the computer fails to recognize the device entirely (even after installing BlackBerry drivers), the issue is likely hardware-based. blackberry keyone stuck in bootloader menu
Common hardware failures leading to this issue include: Once finished, the Autoloader will reboot your phone
In this scenario, DIY fixes are not recommended. The KeyOne is a tightly integrated device with fragile ribbon cables. If your data is not backed up, professional data recovery is your only remaining option. In this scenario, DIY fixes are not recommended
| Symptom | Likely Cause | Action | | :--- | :--- | :--- | | Screen shows "Download Mode" | Software Update Failure | Use Autoloader (Phase 3) | | Phone keeps rebooting to text screen | Stuck Volume Button | Clean/Inspect Buttons (Phase 1) | | "No Command" Android Icon | Corrupted Cache | Factory Reset (Phase 2) | | PC doesn't recognize device | Hardware/Board Failure | Seek Repair Shop |
Disclaimer: This guide is for informational purposes. Manipulating bootloader settings and flashing firmware carries risks. Always ensure your data is backed up regularly to avoid catastrophic loss.
Try these in order, from least to most invasive.