The previous version of BotX treated Large Language Models (LLMs) like a black box—you sent a prompt and got text back. The updated Dialog engine treats the LLM as a reasoning engine.
With the Native Function Calling update, you can now define "Tools" (or functions) within your dialog flow that the LLM can decide to execute autonomously. botx dialog updated
The Workflow:
This bridges the gap between static content and live data. You are no longer just writing a script; you are orchestrating micro-services via natural language. The previous version of BotX treated Large Language
Internal helpdesk bots often handle fragmented requests. An employee might start a password reset dialog, then ask, “Actually, also, who is my new manager?” The updated dialog handles this seamlessly, using contextual memory windows that span up to 30 user turns by default (configurable up to 200). This bridges the gap between static content and live data
Remember: The versioning feature means you can instantly revert to the legacy dialog with a single click. Use this as a safety net.
In the BotX dashboard, select a dialog and click “Convert to Updated Format.” The system will automatically map old nodes to new ones, but review conditional branches (old if-else may need manual tweaking).