For Windows:
For macOS:
ESET Endpoint Security uses passwords for two main reasons:
If the above fails (e.g., older ESET version or corrupted installation), you can uninstall EES completely and reinstall without a password. eset endpoint security password reset
Challenge: The uninstaller itself may request the password.
ESET provides a free, official utility called the ESET Unlock Tool (formerly known as the ESET Endpoint Security Password Reset Tool). This tool is designed specifically for administrators who have lost the local password.
Download location: ESET Knowledgebase article #SOLN3470 or your official ESET download portal. For Windows:
How to use it:
Run the ESET Unlock Tool as Administrator (right-click → Run as administrator).
The tool will detect all installed ESET products (EES, ESET File Security, etc.). Select the relevant installation. For macOS: ESET Endpoint Security uses passwords for
Click Unlock. The tool will remove the password hash from the Windows Registry.
Reboot normally. Open ESET Endpoint Security → you will find password protection is now disabled.
⚠️ Warning: This tool should NEVER be used maliciously. In a corporate environment, its usage is typically logged, and restricted via Group Policies.