Cause: Firewall blocking the transfer tool or incorrect IP address.
Fix: Disable Windows Firewall temporarily. Set the GP-4402WW IP to 192.168.1.100 and your PC to 192.168.1.10 with Subnet 255.255.255.0.
Cause: You used a custom font (e.g., Arial) that isn't stored on the HMI. Fix: In GP-Pro EX, go to [Project] > [System Settings] > [Font]. Enable "Download All Fonts" before transferring.
The GP-4402WW is a powerhouse of reliability, but its software—GP-Pro EX—is the engine that drives it. By understanding the difference between the development environment, the transfer tool, and system drivers, you can significantly reduce downtime and unlock advanced automation features.
Whether you are creating a complex batch control system or simply replacing a broken screen, ensuring you have the correct version of the software and proper drivers is essential. Always download from official channels, keep your firmware updated, and leverage the massive driver library to connect to virtually any PLC on the market.
Call to Action: Have a specific question about a GP-4402WW software error? Leave a comment below or contact Pro-face technical support with your GP-Pro EX version number ready.
Keywords used: gp-4402ww software, Pro-face GP-Pro EX, GP4402WW driver, HMI programming, transfer tool, industrial automation, Schneider Electric HMI.
The Go to product viewer dialog for this item. is a 7-inch widescreen HMI from Pro-face’s GP4000E series. While the hardware is robust, the user experience is almost entirely defined by the GP-Pro EX software required to program it. Software Overview: GP-Pro EX GP-Pro EX is the primary development environment for the
. It is widely considered an industry-standard HMI software, though it carries some specific quirks for this particular HMI model. Version Compatibility: The requires GP-Pro EX Ver. 4.03.400 or later.
The "Hidden" Setup Requirement: A common frustration for reviewers is that the
often does not appear in the model selection menu by default, even in newer software versions.
Fix: Users must manually run a patch file named YTSetup.exe (and sometimes YTPartsLCSetup.exe) located in the software's installation directory (...\OP\YTSetup.exe) while the main application is closed. Key Strengths
The Go to product viewer dialog for this item. (from the Pro-face GP4000E series) primarily uses GP-Pro EX software for programming and configuration. If you are setting up this specific model and can't find it in your software list, it's often because it requires a specific version or a manual patch to be visible. Essential Software & Model Activation
Main Software: You need GP-Pro EX (Version 4.04 or higher) to program the
The "Missing Model" Fix: If you are using a newer version like GP-Pro EX 4.09 but the
doesn't appear in the model selection, you must run a hidden patch file located in your installation folder:
Path: C:\Program Files (x86)\Pro-face\GP-Pro EX 4.09\OP\YTSetup.exe Running this YTSetup.exe file enables the "GP4000E" models (including ) in the software. Key Software Capabilities & Limitations gp-4402ww software
When programming this model, keep these technical constraints in mind to avoid errors:
Communication: You can upload or download programs using either a standard USB cable or an Ethernet connection.
No Multi-Touch: This unit does not support 2-point touch. Touching two points simultaneously will result in the coordinate being calculated at the center of the two points.
Variable Volatility: Even if you set variables to "Retentive," they will operate as volatile on this hardware. All variables will reset/initialize when the unit is power-cycled. Unsupported Features : The
does not support certain advanced GP-Pro EX features like the Movie Player, Pro-face Remote HMI, or monochrome display settings. Useful Resources
Official Documentation: For wiring and mounting, refer to the GP-4402WW Hardware Manual.
Project Migration: If you are upgrading from an older HMI, Pro-face provides project converters to help migrate older files to the GP-Pro EX format.
The Pro-face GP-4402WW Go to product viewer dialog for this item.
(model PFXGP4402WADW) is a 7-inch standard widescreen human-machine interface (HMI) designed for industrial automation applications. It is part of the Pro-face GP4000E series. The software required to program, configure, and communicate with this touchscreen unit is GP-Pro EX, a comprehensive screen editor software provided by Pro-face (by Schneider Electric). This article provides an in-depth guide to the
software, focusing on installation, features, and troubleshooting. 1. What is GP-Pro EX Software?
GP-Pro EX is the industry-standard software used to develop screen applications for Pro-face HMIs. It allows engineers to: Create intuitive, high-quality 3D graphical interfaces.
Configure communication drivers for various PLCs, robots, and controllers (e.g., Modbus, Siemens, Mitsubishi). Develop complex logic using Ladder Language or D-Script.
Simulate the HMI project directly on a PC without needing physical hardware. 2. Software Compatibility and Requirements is a modern HMI, requiring GP-Pro EX version 4.03 or later.
Version Recommendation: It is highly recommended to use GP-Pro EX Ver. 4.09 or later for the best support, including 64-bit operating system compatibility. Virtual Backup Memory: Note that the
does not have physical SRAM. The software manages virtual backup memory for saving alarm histories and recipes to the internal flash memory. 3. Installation Guide and Enabling the Go to product viewer dialog for this item. Sometimes, even with a newer version of GP-Pro EX, the Cause: Firewall blocking the transfer tool or incorrect
model might not appear in the selection list. Follow these steps to enable it: Install GP-Pro EX 4.0x or later.
Navigate to the installation folder (typically C:\Program Files (x86)\Pro-face\GP-Pro EX 4.0x\OP).
Run YTSetup.exe as an administrator. This runs a background process to add new models.
Restart the GP-Pro EX software. The GP-4402WW or PFXGP4402WADW option should now be visible. 4. Key Features of GP-4402WW Software
The software provides powerful tools to maximize the efficiency of the 7-inch widescreen display:
Easy Screen Creation: Features ready-made 3D parts, including switches, lamps, and meters, which enhance visual recognition on the factory floor.
Data Monitoring & Sampling: The software allows you to log data (temperature, pressure, etc.) and display it via trends or csv files, which can be stored on a USB drive.
Alarm Analysis: Allows operators to touch an alarm message to immediately see the cause and related data in chronological order.
Language Support: Easily create multi-language projects to meet global manufacturing needs.
Remote Access: The software allows for the configuration of "Pro-face Connect" or "GP-Viewer EX," which provides secure, remote monitoring and control of the HMI from a PC, tablet, or smartphone. 5. Troubleshooting and Tips
"Unable to load project" error: This usually happens if the project was created with a newer version of the software than you are running. Ensure your GP-Pro EX is updated to the latest version.
Model Not Found: Rerun the YTSetup.exe tool as described above.
Transfer Issues: Make sure to select the correct communication port (USB or Ethernet) in the transfer settings.
/GP-Pro EX combination is a versatile, user-friendly solution, offering robust functionality for both simple monitoring and complex control tasks. To give you the most helpful advice, could you tell me: Which version of Windows are you running this on? What PLC are you trying to connect to?
With these details, I can tell you exactly which patch or setting you need. Softwre required for Proface HMI GP4402-WW - PLCtalk.net Keywords used: gp-4402ww software
The GP-4402WW (model PFXGP4402WADW) is a 7-inch widescreen Human-Machine Interface (HMI) from Pro-face’s GP4000E series. It is designed as an economical yet powerful "window" into industrial machinery, often used in medical systems and manufacturing to give operators real-time control. The Software "Brain": GP-Pro EX
The primary software used to design and run the GP-4402WW is GP-Pro EX.
Version Requirements: The unit is supported starting from GP-Pro EX Ver. 4.03.400 or later.
Design Tools: It offers beginners 3D simulation components and image fonts to create intuitive control screens quickly.
Connection Drivers: The software includes over 90 protocols (like MODBUS TCP and CANopen) to "talk" to different PLCs (Programmable Logic Controllers). Key Technical Specs The software operates within these hardware constraints:
Display: A 7-inch TFT color LCD with 800 x 480 WVGA resolution and 65,536 colors.
Memory: It has 32 MB of internal FLASH EPROM for application storage.
Touch Capability: It uses a resistive analog film that does not support 2-point touch; touching two spots at once results in a single point at the center.
Virtual Backup: Unlike higher-end models, it lacks dedicated SRAM but uses a portion of its internal memory as a "virtual backup" for alarm histories and filing data. A Typical "Story" of Use
Imagine a pharmaceutical factory floor where a GP-4402WW is mounted on a liquid-filling machine.
Preparation: An engineer uses GP-Pro EX on their PC to drag-and-drop buttons and graphs representing the machine's speed and fluid levels.
Deployment: The program is transferred to the HMI via a USB stick or Ethernet.
Operation: An operator watches the screen. If a sensor fails, the Alarm History feature (saved in virtual backup) alerts them immediately.
Remote Check: A supervisor in another room checks the machine's status through a web browser using the unit’s Remote Monitoring capability.
The GP-4402WW is currently approaching its End of Sale on December 31, 2024, with repairs supported through late 2026.