Hi Sharp Dvr Reset Password Fix May 2026
If none of the above works:
Some Sharp DVRs have a physical reset button inside the case:
If you are locked out of your Hi Sharp DVR, you can regain access by using the built-in "Dynamic Code" feature or by trying common manufacturer default credentials. 🛠️ Official Reset Method (Dynamic Code)
The most reliable way to reset a modern Hi Sharp DVR is through their official support channel using a temporary code generated by the device itself.
Generate the Code: On the login screen, click "Forget Password", then navigate to "Retrieve Password". Select the "Dynamic Code" page.
Capture the Screen: Take a clear photo or screenshot of the Dynamic Code displayed on your monitor.
Contact Support: Send this image, along with your device's Model Number and Serial Number, to sales@hisharp.com.tw or contact your regional distributor.
Enter Temporary Password: They will provide a unique code that allows you to log in and set a new permanent password. 🔑 Try Default Credentials
If your DVR has never been configured or was recently factory reset, it may still use its default login: Username: admin Password: admin or 123456 🔌 Hardware & Alternative Fixes
If you cannot use the software method, you may need to perform a physical reset.
Physical Reset Button: Check the back panel or inside the unit on the motherboard for a small button labeled "Reset." Press and hold it for 10–30 seconds while the device is powered on.
Remove CMOS Battery: Power off and unplug the DVR. Open the case and remove the coin-sized CMOS battery for about 5–10 minutes to clear stored settings.
Mobile Apps: Hi Sharp devices often work with the Superlive Plus or Hi Sharp EX apps (available on Google Play and iOS), which may offer password recovery options if your email was previously linked.
For a general overview of how to perform a hardware reset on various DVR systems, you can watch this guide: How to Reset DVR Password Sortmytask YouTube• 11 Jan 2021 To help you find the exact steps, could you let me know: What is the exact model number (e.g., HS-HK or KD series)? Does your login screen show a QR code or a serial number? Do you have access to the internal motherboard, or FAQ - Support | HI SHARP INTELLIGENCE
To reset a Hi Sharp DVR password, the standard procedure involves using a "Dynamic Code" provided by the manufacturer or their distributors. 1. Use the Dynamic Code Method
This is the official self-service method for most modern Hi Sharp models.
On the DVR login screen, click "Forget Password" or "Retrieve Password". hi sharp dvr reset password fix
Navigate to the "Dynamic Code" page on the device's interface.
Take a photo or screenshot of the QR code or dynamic code displayed on this screen.
Send this photo along with your device's model and serial number to your regional distributor or the seller you purchased from.
Alternatively, you can contact Hi Sharp support directly at sales@hisharp.com.tw to request a temporary reset code. 2. Check Default Credentials
If the device has never been configured or has been recently reset, try the factory default credentials: Username: admin Password: 123456 3. Hardware Factory Reset
If software-based recovery is not possible, you may need to perform a hardware reset to restore the device to its original factory settings.
Physical Reset Button: Look for a small button on the back of the DVR or inside on the motherboard (PCB). Press and hold it for 10–30 seconds while the device is powered on.
Jumper Pins: On some models, you can reset the password by "shorting" specific pins (often labeled G1 or having two adjacent holes) on the motherboard for about 60 seconds while powering on the device.
Note: A factory reset typically only affects settings and does not delete your existing video recordings, though this can vary by model. How to Reset DVR Password
If none of the above works, you need to contact the manufacturer directly.
Important Tip: After you regain access, immediately set a password you can remember or write it down in a secure location. Avoid using complex passwords that are easy to forget if you do not have a recovery email set up.
To reset a Hi Sharp DVR password, you must use the manufacturer's dynamic code system or a physical factory reset method. Because security systems are designed to prevent unauthorized access, there is no single "universal" button for every model. Primary Reset Methods 1. Official Dynamic Code Method
This is the recommended process according to the Hi Sharp Intelligence FAQ: Open the login screen on your DVR. Click Forget Password and then Retrieve Password.
Select the Dynamic Code page to generate a unique code or QR code on the screen.
Screenshot this page and send it to your regional distributor or seller.
Alternatively, email the screenshot along with your model number and serial number to sales@hisharp.com.tw. They will provide a temporary recovery code. 2. Physical Hardware Reset If none of the above works:
If you cannot contact support, you may be able to force a factory reset using the motherboard: Power off the DVR and open the outer casing.
Locate the Jumper/Button: Look for two metal pins labeled G1 or a small push-button on the motherboard.
Bridge the Pins: Use a conductive tool (like a flathead screwdriver) to hold the two pins together.
Power On: While keeping the pins bridged, plug in the power and wait about 60 seconds.
Release: Once the system beeps or shows a startup screen, the password should revert to the factory default. đź’ˇ Key Credentials & Tools
Factory Default Passwords: Try common defaults like 123456, 000000, or admin (leave password blank).
Third-Party Apps: For older models based on RaySharp or HiSilicon chips, you can try the CCTV Super Password app on Google Play to generate a code based on your DVR's serial number.
CMOS Battery Trick: Removing the small round battery from the motherboard for 5 minutes will often reset the system clock to 2000-01-01, which allows you to use specific "date-based" master passwords provided by technical forums.
If you can tell me the model number (usually on a sticker underneath) or the current system date shown on the screen, I can help you find a more specific master code. AI responses may include mistakes. Learn more
For resetting the password on a Hi Sharp DVR , the process varies depending on the age of your device and the firmware version. Most modern Hi Sharp recorders use a Dynamic Code or technical support verification method, while older units may still respond to default credentials. Method 1: The "Dynamic Code" Method (Recommended)
This is the standard procedure for current Hi Sharp DVRs/NVRs.
Open the Login Window: Go to the login screen on your DVR monitor.
Access Password Recovery: Click on "Forget Password" or "Retrieve Password".
Generate Dynamic Code: Select the "Dynamic Code" option. This will display a unique temporary code or a QR code on the screen.
Contact Support: Take a clear photo of this screen and email it to sales@hisharp.com.tw or contact your regional distributor. Include your model number and serial number in the request.
Apply the Key: Once they reply with a temporary password, enter it into the DVR to unlock the system and immediately set a new permanent password. Method 2: Remote Control "Secret" Reset (Specific Models) Some Sharp DVRs have a physical reset button
Some Hi Sharp NVR and DVR models (like the NF series) allow a reset via the physical remote control: Point the remote at the DVR.
Press the following sequence: 8 → 8 → [ID Number] → Enter.
Note: The ID number is typically between 0 and 65535; if you haven't changed it, try the default ID found in your manual. Method 3: Default Credentials (Old or Unconfigured Units)
If the DVR is new or has been factory reset, try these common default combinations: Username: admin | Password: admin Username: admin | Password: 123456 Username: admin | Password: (Leave Blank)
For a general overview of how DVR password recovery systems typically work across various brands, you can watch this guide: How to Recover DVR Password | 2 Tested Method 2025 Technical Th1nker YouTube• Nov 11, 2023 Prevention Tip
Once you regain access, it is highly recommended to reserve an email address within the Configuration > User settings. This allows you to reset your password via a verification code sent to your phone or email without needing to contact technical support in the future.
Do you have the serial number and model number from the sticker on your DVR, or would you like help finding them? How to Reset DVR Password
Forgetting the administrator password for your Hi Sharp DVR can be a significant roadblock, but there are several official and technical methods to regain access. Whether you need a quick default login or a complete factory reset, this guide covers the verified fixes. 1. Try Default Passwords First
Before attempting technical resets, try the factory default credentials. For many Hi Sharp DVR and NVR models, the standard login is: Username: admin Password: 123456
Alternatively, some older or specific series may use 1234 or leave the password field blank. 2. Use the "Retrieve Password" Feature (GUI)
Modern Hi Sharp devices include a built-in recovery wizard on the local login screen.
Step 1: Click on Forgot Password or Retrieve Password on the DVR login page.
Step 2: If you previously set up security questions, you can answer them to create a new password immediately.
Step 3: If you did not set security questions, look for a Dynamic Code or QR Code option.
Step 4: Take a photo or screenshot of this dynamic code/QR code and send it to your regional distributor or contact Hi Sharp technical support at sales@hisharp.com.tw with your model and serial number to receive a temporary reset code. 3. Physical Hardware Reset (Motherboard)
If you cannot access the software menu, a hardware reset may be necessary. This requires opening the DVR casing.
Here’s a step-by-step guide to resetting or fixing a forgotten password on a Hi Sharp DVR (Digital Video Recorder).
If the easy tricks fail, you need to generate a password reset XML file. This is the official Hi Sharp DVR reset password fix used by technicians.