Works on most Provision DVR models from 2018 onward.
Tip: Provision’s free password reset tool is usually at
provision-reset.comor via their dealer portal. If the link is dead, call Provision support with your DVR model and unlock code.
Newer Provision models (often running a more modern GUI or "Smart" interface) act more like smartphones.
Scan QR Code (Digital Signature):
If you cannot access the password generator or the hardware reset is too difficult:
The Situation
You've forgotten your Provision DVR password, and you're unable to access your recorded footage or live feed. You're worried that you might have to reset the entire device, which could erase all your recorded data.
The Solution
Don't worry, resetting your Provision DVR password is a relatively straightforward process. Here's what you need to do:
Alternative Solution
If the above method doesn't work, you can try the following:
The Outcome
By following these steps, you should be able to reset your Provision DVR password and regain access to your recorded footage and live feed. Remember to store your new password securely to avoid forgetting it again in the future. If you're still having trouble, don't hesitate to reach out to Provision's support team for further assistance.
Resetting a Provision-ISR DVR password can be done through several official channels, depending on your device's firmware and whether you previously set up recovery options. Direct Recovery Methods
Security Questions: If you set these up during the initial configuration, click Restore Password on the login panel and answer the questions to gain immediate access.
Recovery Email: For newer firmware (v1.4.2+), you can enter your registered email address to receive a verification code. This is widely considered the most efficient method if pre-configured.
Dynamic Password: If questions or email aren't an option, select the Dynamic Password tab in the recovery wizard. You must take a photo of this screen (showing the model, MAC address, and current time) and send it to your local distributor.
Note: Do not close this screen until you receive the code, as the dynamic password is timestamp-based and will change if the screen is refreshed. Hardware & Software Tools
Physical Reset Button: Some models have a reset button on the back panel. Pressing and holding this for 10–15 seconds typically restores factory settings, including the default password.
IP Manager Tool: For technicians managing multiple devices, the Provision-ISR IP Manager software can batch-reset passwords or factory default cameras across a network.
Cam2 App: Users whose devices are bound to an account can often initiate a reset directly through the Cam2 mobile app. Password Recovery - Provision-ISR
To reset your Provision-ISR DVR password, use the Restore Password button on the login screen to access the recovery wizard. The specific method available depends on your device's firmware and whether you previously set up recovery options. Recovery Methods how do i reset my provision dvr password
Security Questions: If you set these during initial setup, this is the fastest method. Just answer your pre-defined questions to create a new password.
Email Verification (Firmware v1.4.2+): On newer models, select the email recovery option. Enter your registered email to receive a verification code, then use it to reset the password directly on the DVR. Dynamic Password (Support Request): Click the Dynamic Password tab in the recovery wizard.
Note down the Device Model, MAC Address, and Current Time displayed on that screen.
Important: Do not close this screen or turn off the device, as the code is timestamp-sensitive.
Send this information to your local distributor or support team to receive a unique one-time code.
Physical Reset Button: Some models have a physical reset button on the back panel. Press and hold it for 10–15 seconds while the device is powered on to restore factory defaults.
Cam2 App: If your device is already bound to your Provision-ISR Cam2 App account, you can often trigger a reset through the app's settings. Default Credentials
If you have successfully factory reset the device, the default credentials are often: Password Recovery - Provision-ISR
To reset your Provision-ISR DVR password, you can use built-in recovery wizards, registered email verification, or a physical reset on the device. Quick Reset Methods Security Questions
: If you set these up during initial installation, select the Restore password
button on the login panel and answer your chosen questions to gain immediate access. Email Recovery
: For newer models or devices with updated firmware (v1.4.12+), click Restore password
and enter your registered recovery email. You will receive a verification code to create a new password in seconds. Default Credentials
: If the device has never been configured, try the default login: Advanced Recovery Options
If you cannot use the methods above, you will need to use a dynamic password or a physical reset: Password Recovery - Provision-ISR
Here’s a short, practical story that walks through resetting a Provision DVR password.
It was 11 p.m., and Maya’s phone buzzed with a motion alert from her Provision DVR. She tapped the app, but instead of seeing her driveway, she was staring at a login screen she hadn’t touched in two years.
“You have got to be kidding me,” she muttered. She tried her usual passwords—birthdays, pet names, that one with the exclamation mark. Nothing worked. After the fifth attempt, the DVR beeped angrily and locked her out for 15 minutes.
She grabbed her laptop and searched: how do i reset my provision dvr password.
The first result was a grainy YouTube video. The guy in the video said, “Most Provision DVRs have a hidden reset button near the video cables. But that’s only if you have physical access.”
Maya looked at her DVR sitting under the TV. Dusty, blinking blue lights, a tangle of BNC cables. She found a paperclip and felt around the back—between the VGA port and the Ethernet jack—and there it was: a tiny recessed button. Works on most Provision DVR models from 2018 onward
She held it down for 10 seconds. The DVR beeped twice and rebooted. When it came back, the default login worked: admin / 12345 (or often admin / blank).
But here’s the catch—that reset didn’t erase her footage. It just reverted the admin password. Her recordings were safe.
She logged into the DVR’s local menu using a mouse and monitor connected directly to the unit. Then she went to System > User > Admin and set a new, strong password. She wrote it down in a notebook this time.
Later, she discovered that if her DVR had been networked to Provision’s cloud service (PSS or NVMS), she could have requested a password reset email through the client software. But without physical access or the original email on file, the paperclip method was her only way.
By midnight, the camera feed was back. The driveway was empty. And Maya made a mental note: Never ignore the “default password is insecure” warning again.
Quick summary of steps if you need them:
To reset your Provision DVR password, you can use several methods ranging from simple default credentials to hardware resets. Most modern Provision-ISR devices support self-service recovery via a registered email or dynamic passwords from technical support. 1. Try Default Credentials
If your DVR is new or has recently been factory reset, try the manufacturer's default login credentials first: Username: admin Password: 123456, admin, 12345, or simply leave it blank. 2. Password Recovery via Email
For Provision-ISR NVRs and DVRs with recent firmware (v1.4.2 or higher), you can reset your password using a recovery email if one was previously configured. Click on Restore Password on the login screen. Select the Password Reset via Email option. Enter your registered email address.
Check your inbox for a verification code (valid for 24 hours).
Enter the code on your DVR to be prompted for a new password. 3. Using the Dynamic Password Method
If you didn't set a recovery email, you can use a "Dynamic Password" provided by a distributor or Provision-ISR Support.
Click Restore Password and navigate to the Dynamic Password tab.
Take a photo or note the following details displayed: Device Model, MAC Address, and Current System Time.
CRITICAL: Do NOT close this screen or turn off the DVR. The dynamic code is based on the exact timestamp shown.
Send these details to your local Provision-ISR distributor or technical support.
Once you receive the case-sensitive dynamic code, enter it into the "Dynamic Password" field and click OK to set a new password. 4. Hardware Factory Reset
For older models or if software methods fail, a physical reset restores the DVR to its out-of-the-box state. Note: This may wipe your network and system settings, but typically preserves recorded footage.
To reset your Provision-ISR DVR password, you can use several recovery methods depending on your device's firmware and setup. Method 1: Password Recovery via Email (Firmware v1.4.12+)
If you have a registered email address linked to your device, this is the quickest method. On the login screen, click Restore Password. Select the Email Verification option. Enter your registered email address.
Check your inbox for a verification code (valid for 24 hours). Tip: Provision’s free password reset tool is usually
Enter the code into the DVR and create a new "strong" password. Method 2: Dynamic Password (Technical Support)
If you do not have an email set up, you can request a one-time code from your distributor.
Go to the login panel and click Restore Password, then select the Dynamic Password tab.
Note the Model, MAC Address, and Current Time shown on the screen.
Important: Do not close this screen. If the time changes, the code sent to you will not work.
Send this information (or a photo of the screen) to your local distributor or Provision-ISR support.
Enter the case-sensitive code they provide into the "dynamic password" field. Method 3: Security Questions
If you configured security questions during initial setup, this is the simplest offline method. Click Restore Password on the login screen. Answer the predefined questions to verify your identity. Follow the prompts to set a new password. Method 4: Mobile App (Provision Cam2)
If your recorder is already bound to your Cam2 App account, you can reset it directly through the app.
Open the app, go to the device settings, and use the password recovery feature to generate a reset code or QR code.
Watch these tutorials for step-by-step visual guidance on resetting your Provision DVR password: Tip Tutorial: Recover Your NVR Password Using Email 812 views · 11 months ago YouTube · Provision ISR
To reset your Provision-ISR DVR password, you can use the built-in recovery tools on the login screen or perform a physical hard reset. Method 1: Email Password Reset (Recommended)
If you registered a recovery email during setup, this is the fastest way to get back in. Go to the login panel and click Restore password Select the Password Reset Via E-mail Enter your registered email address and click
Check your email for a verification code (usually valid for 24 hours).
Enter the code into the DVR within 5 minutes and set your new password. Method 2: Dynamic Password (No Email Set Up)
If you didn't set an email, you’ll need a temporary "dynamic" code from technical support. On the login screen, click Restore password then select the Dynamic password Note the following: Device model, MAC address, and current system time. Important:
Do NOT close this screen or turn off the DVR, as the code is time-sensitive.
Send this information (or a photo of the screen) to your local distributor or Provision-ISR Support Once they reply with a code, enter it in the Dynamic password field to unlock and reset. Method 3: Physical Hard Reset
If the software methods fail, some models have a physical button. Password Recovery - Provision-ISR
I’m unable to find a specific “Provision DVR” brand — it’s possible the name is slightly different (e.g., Provision-ISR, ProVision, or a generic OEM DVR). However, most DVRs from brands like Provision-ISR, Hikvision, Dahua, or Lorex follow a similar password reset process.
Here are the most common ways to reset the password on a Provision-style DVR: