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For experienced users only: The ML-2165’s toner cartridge has a mechanical gear that turns a "spiral" inside the toner hopper. Some third-party cartridges lock the gear prematurely. To reset this physically:

This is controversial and can break the cartridge if done incorrectly, but it has saved many "empty" cartridges.


Note: If the LED does not flash red/green, try the sequence again. Timing is critical on the ML-2165.


Sometimes a physical button gets stuck, sending continuous signals that prevent resets. Inspect the Power and Cancel buttons. Press each firmly 20 times to free any debris.

If you want, I can provide a concise button-press sequence tailored precisely to your exact model variant (ML-2165 or ML-2165W) — tell me the exact model shown on the label.

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