Before diving into driver installation, understanding why your Windows 10 update broke the functionality is crucial. The HP un2420 is based on Qualcomm’s Gobi 2000 chipset. HP released its last official driver package for this module in 2012, designed specifically for Windows 7 and Vista.
When Windows 10 updates (like the Anniversary Update, Creators Update, or 22H2) roll out, Microsoft’s driver signature enforcement becomes stricter, and legacy network architectures (like the old "Dial-Up" connections used by this card) are deprioritized. The result? Windows 10 sees the hardware but labels it as "Unknown Device" or fails to start the driver with Code 10 or Code 31.
This method uses the actual WHQL-certified drivers hidden inside HP’s Windows 7 package.
The HP un2420 can work on Windows 10, but it is not plug-and-play. Performance is limited to 3G/HSPA (up to 7.2 Mbps down / 5.76 Mbps up). For reliable 4G/LTE, consider upgrading to an external USB LTE modem or a newer WWAN card (e.g., HP hs3210 / Sierra Wireless EM7455).
Updating HP un2420 Mobile Broadband Module Drivers for Windows 10
Finding the correct driver for the HP un2420 Mobile Broadband Module (also known as the Qualcomm Gobi2000) on Windows 10 can be challenging because HP does not officially support this hardware beyond Windows 7. However, many users have successfully updated their systems by using legacy drivers in compatibility mode or performing manual installations through Device Manager. Driver Compatibility and Availability
The HP un2420 was originally designed for professional laptops like the EliteBook 8440p, 8540p, and ProBook 6450b. While there is no dedicated Windows 10 driver from HP, the Windows 7 versions are the standard fallback for modern systems.
Official Legacy Driver: The most reliable version for manual installation is often sp51022.exe (v2.0.7.3), which includes the Qualcomm Gobi2000 drivers.
Third-Party Sources: Sites like Driver Scape and DriverMax host versions labeled for Windows 10 64-bit, though these are typically repackaged legacy drivers. How to Install the Driver on Windows 10
Because the installer may fail on Windows 10, a manual update is the recommended approach.
Download the Driver: Obtain the Windows 7 driver package (e.g., sp51022) from the HP Support website or Driver Identifier.
Extract the Files: Run the .exe file. Even if it throws an error, it usually extracts files to C:\SWSetup\sp51022. Use Device Manager: Right-click the Start button and select Device Manager.
Locate the module (often found under Ports (COM & LPT) or as an "Unknown Device"). Right-click the device and select Update Driver. Choose Browse my computer for driver software.
Point the search to the extracted folder in C:\SWSetup\sp51022 and ensure Include subfolders is checked.
Compatibility Mode: If the standard installer refuses to run, right-click the setup file, go to Properties > Compatibility, and select Run this program in compatibility mode for Windows 7. Troubleshooting Common Issues HP un2420 Mobile Broadband Module - HP Support Community
Review: HP un2420 Mobile Broadband Module Driver for Windows 10
Title: A Legacy Hurdle – Getting the HP un2420 Online in a Windows 10 World
Introduction The HP un2420 Mobile Broadband Module is a GSM/HSPA+ WWAN card found in older enterprise-class HP laptops (such as the EliteBook 8460p, 8560p, and 2540p series). Originally designed for Windows 7, getting this piece of hardware functional on Windows 10 is not a simple "plug-and-play" experience. This review covers the installation process, stability, and viability of using this legacy hardware on a modern operating system.
Installation & Setup: The "Un2420 Upd" Challenge The keyword "upd" in your search likely refers to the HP Universal Printer Driver or, more likely in this context, a specific firmware or driver update package. However, installing this driver on Windows 10 is notoriously difficult.
Performance & Throughput If you manage to get the drivers installed, the performance is strictly "adequate for basic tasks."
Reliability & Stability This is the module's weakest point on Windows 10.
The "UPD" Confusion If you are looking for "upd" specifically, be aware that many driver download pages bundle the un2420 driver with HP Universal Printer Drivers or hotkey utilities. This creates "bloat." A clean install requires strictly the broadband driver and the Connection Manager software, skipping the unnecessary printer drivers often bundled in the executable.
Pros & Cons
Pros:
Cons:
Final Verdict: 4/10
The HP un2420 Mobile Broadband Module driver for Windows 10 is a stopgap solution for aging hardware. While it is technically possible to get the device working on Windows 10, the effort required to bypass the installation blocks and the instability of the legacy HP Connection Manager make it frustrating for the average user.
Recommendation: Unless you have a specific legacy enterprise requirement or no other internet access options, do not rely on the un2420. You are better off using a smartphone hotspot or a modern USB LTE/5G dongle. The hardware is end-of-life, and the driver support for Windows 10 is a functional but messy workaround rather than a proper solution.
HP un2420 Mobile Broadband Module is based on the Qualcomm Gobi 2000 chipset. HP does not officially support this hardware on Windows 10, as the latest official drivers were developed for Windows 7. However, users have successfully updated and installed these drivers on Windows 10 by using manual installation and compatibility modes. HP Support Community Driver Availability and Compatibility Official Support Status
: HP notebooks featuring this module are generally not supported beyond Windows 7. Legacy Driver (sp53068)
: This SoftPaq (v2.0.7.3) contains the Qualcomm Gobi2000 drivers for the un2420 and is the most common package used for manual installations. Windows 10 Compatibility
: While not officially supported, version 2.0.7.1 is reported to support Windows 10 32-bit and 64-bit systems according to third-party databases. HP Support Community Manual Installation Process for Windows 10
If the installer fails to run automatically, follow these steps to manually update the driver through the Windows Device Manager Download and Extract : Download the Windows 7 driver (e.g., sp53068.exe
or sp51022.exe). Run the file to extract it; it typically saves files to C:\SWSetup\spXXXXX Open Device Manager
: Locate the "HP un2420 Mobile Broadband Module" (often listed under "Other Devices" or "Network Adapters"). Update Driver : Right-click the device and select Update Driver Browse Locally Browse my computer for driver software and point it to the extraction folder (e.g., C:\SWSetup\sp51022 ). Ensure "Include subfolders" is checked. Compatibility Mode Launcher.exe within the driver folder fails, right-click it, select Properties > Compatibility , and run it in Windows 7 compatibility mode HP Support Community Common Post-Update Issues Module "Turned Off"
: Some users report the module appears installed but remains "turned off" after Windows 10 updates (e.g., version 1909). A known workaround is toggling Airplane Mode on and then off to force the hardware to initialize. Code 10 Errors
: This error often occurs if the loader cannot detect the device or if secondary drivers (NMEA/Diagnostics) fail to start. Connection Software
: Windows 10 typically manages cellular connections natively, so legacy software like HP Connection Manager
is usually unnecessary and may conflict with modern OS settings. HP Support Community for your particular HP laptop model? HP un2420 Mobile Broadband Module - HP Support Community
How to Install and Update HP un2420 Mobile Broadband Module Drivers on Windows 10
If you’ve recently upgraded your HP notebook to Windows 10, you might have noticed that your HP un2420 Mobile Broadband Module (Qualcomm Gobi2000) is no longer working. Since HP officially only supports this module up to Windows 7, finding a working driver for Windows 10 can be a challenge.
However, many users have successfully restored connectivity using legacy drivers and compatibility settings. This guide will walk you through the steps to get your mobile broadband back online. 1. Download the Driver Package
Because there is no dedicated Windows 10 driver, you should use the latest available Windows 7 driver package.
Official HP Link: Download SoftPaq sp51022 directly from the HP FTP server.
Third-Party Repositories: If the official link is unavailable, repositories like Driver Scape or DriverMax list various versions for Windows 10 (32 and 64-bit). 2. Install Using Compatibility Mode hp un2420 mobile broadband module driver windows 10 upd
If the installer tells you the OS is "not supported," use this workaround: Right-click the downloaded .exe file and select Properties. Go to the Compatibility tab.
Check Run this program in compatibility mode for and select Windows 7. Check Run this program as an administrator and click Apply. Run the installer again. 3. Manual Installation via Device Manager
If the standard installation fails, you can force the driver through the Device Manager:
Run the SoftPaq file to extract it. By default, it extracts to C:\SWSetup\sp51022.
Open Device Manager (right-click the Start button and select it).
Find the HP un2420 Mobile Broadband Module (it may be under "Other Devices" with a yellow exclamation mark). Right-click the device and select Update Driver. Choose Browse my computer for drivers.
Navigate to C:\SWSetup\sp51022 and ensure Include subfolders is checked.
Click Next to let Windows find and install the driver files. Troubleshooting Common Issues
Code 10 Error: If you see "The device could not be started (Code 10)" in Device Manager, try restarting your laptop or disabling and then re-enabling the device in Device Manager.
Missing COM Ports: Ensure that the module is enabled in your laptop’s BIOS settings under "Built-In Device Options."
Support Assistant: You can also try using the HP Support Assistant to scan for compatible legacy drivers automatically.
Let me know your exact laptop model (e.g., HP EliteBook 8440p) so I can provide more specific troubleshooting steps! Solved: HP un2420 Mobile Broadband Module - 7678243
To update the HP un2420 Mobile Broadband Module for Windows 10, you must use legacy Windows 7 drivers, as HP does not provide official native support for this hardware on Windows 10. Driver Details & Compatibility
The HP un2420 is a Qualcomm Gobi2000-based module used in legacy business notebooks. While it is officially compatible only up to Windows 7, users have successfully updated it on Windows 10 using specific SoftPaq files. Official Latest Driver (for Win7): Version 2.0.7.3. Key SoftPaq Files: HP SoftPaq sp53068. HP SoftPaq sp51022. How to Install the Update on Windows 10
Because there is no "Windows 10" installer, you must force the Windows 7 driver to work manually:
Download and Extract: Download sp53068 or sp51022. Run the file to extract it; it will typically save to C:\SWSetup\sp51022 or a similar folder.
Open Device Manager: Right-click the Start button and select Device Manager.
Locate the Device: Find the HP un2420 Mobile Broadband Module (it may have a yellow exclamation mark or appear as an "Unknown Device"). Update Driver Manually: Right-click the device and select Update driver. Choose "Browse my computer for driver software".
Point the browser to the extraction folder (e.g., C:\SWSetup\sp51022). Ensure "Include subfolders" is checked and click Next.
Compatibility Mode (If needed): If the installer fails to run, right-click the setup .exe file, go to Properties > Compatibility, and select Windows 7. Alternatives for Missing Drivers
If the official HP Support site does not list your specific model for Windows 10, you can find the driver components on third-party repositories:
DriverScape : Offers individual driver files for the modem, Ethernet adaptor, and USB device. Updating HP un2420 Mobile Broadband Module Drivers for
DriverIdentifier : Provides a list of matching drivers based on hardware IDs. Solved: HP un2420 Mobile Broadband Module - 7678243
Getting the HP un2420 Mobile Broadband Module (Qualcomm Gobi2000) to work on Windows 10 can be challenging because HP does not provide official drivers specifically for this operating system. However, you can typically use Windows 7 drivers and compatibility mode to restore functionality. Drivers for HP un2420 on Windows 10
The most reliable way to get this module working is to use the Windows 7 driver (sp51022 or sp50377). Although official support ended with Windows 7, these drivers often remain functional on newer versions of Windows.
Download Source: You can find the legacy Windows 7 drivers on the HP Support site by searching for your specific laptop model (e.g., EliteBook 8440p or ProBook 6540b).
Driver Version: Look for Qualcomm Gobi2000 Mobile Broadband Drivers, often listed as version 2.0.7.3. Step-by-Step Installation Guide
If the standard installer fails or tells you the OS is not supported, follow these steps to bypass the restriction:
Download and Extract: Run the .exe driver file. It will typically extract files to a folder like C:\SWSetup\sp51022. Compatibility Mode:
Navigate to the extracted folder and find the Qualcomm directory.
Right-click on GobiInstaller.exe and select Troubleshoot compatibility.
Choose "Try recommended settings" or manually select "Windows 7" compatibility. Manual Update via Device Manager: Open Device Manager.
Find the "HP un2420 Mobile Broadband Module" (it may have a yellow exclamation mark).
Right-click it, select Update Driver, then Browse my computer for driver software.
Point it to the extracted folder in C:\SWSetup and ensure "Include subfolders" is checked. Troubleshooting Common Issues
Code 10 Error: If the device shows "This device could not be started (Code 10)," ensure the mobile broadband module is physically turned ON through your laptop's wireless switch or the HP Connection Manager if available.
Missing Features: If the cellular signal doesn't appear immediately, some users have found success by installing related modules from newer models, such as the HP un2430 Sierra Wireless driver using similar compatibility workarounds.
For the most streamlined experience, you can also try using the HP Support Assistant to see if it identifies any compatible generic drivers for your system.
Are you receiving a specific error code like "Code 10" or "No Cameras/Devices Found" when you try to install the driver? HP un2420 Mobile Broadband Module - HP Support Community
Since HP does not host a native Windows 10 driver, use the following verified method:
Recommended Driver: Qualcomm Gobi 2000 Driver (Generic) – version 2.0.3.10 or newer.
You can obtain it from:
✅ Clean alternative: Use the built-in Windows 8.1 driver – it often works on Windows 10.
If Method 1 fails (usually due to driver signature enforcement), you can use a community-modified driver that adds Windows 10 compatibility strings to the INF file. Performance & Throughput If you manage to get
Warning: This disables driver signature verification. Use only if Method 1 doesn't work.
