Services are categorized for easy navigation. Common categories include:

Each service listing provides clear instructions, required documents, processing times, and fees.

Use the search bar or browse by category. For example, to apply for a tourism business license, look under “Hospitality Services” or “Trade Licenses.”

Your ITHB service portal is not an infrastructure project. It is a consumer product competing for your employees' attention against Amazon, Uber, and TikTok.

Employees expect:

Your portal offers: "Your request #459203 has been updated to 'In Progress'."

That is unacceptable.

If you have trouble logging in or navigating the portal, please contact the IT Service Desk directly via [phone/email] – and yes, they will create a ticket on your behalf.


Get started today: [Link to ITHB Service Portal]
Your time matters. Let’s make support effortless.


The ITHB Service Portal is an integrated online platform designed to centralize the university's academic and administrative services. It acts as a "One-Stop Service" hub, allowing users to access a wide array of facilities from a single dashboard. Whether accessed via web browser or the mobile application interface, the portal serves as the primary gateway for the entire ITHB academic community.