Microsoft hosts legacy drivers for the Jieli BR17 in their Update Catalog. Here is how to manually download and install them.
Result: Your Jieli BR17 will now appear as a standard Bluetooth radio. However, audio quality (A2DP) may be glitchy. Proceed to the next step to fix audio.
Follow these instructions exactly. Do not use the "Let me pick from a list" method; use the "Have Disk" method.
The fix isn't a specific "BR17.exe" file (those are hard to find and often suspicious), but rather forcing Windows to use a generic driver or the correct manufacturer class driver.
Step 1: Use the "JieLi" User Guide Tool (Official) Jieli devices often require a companion app to switch modes (USB mode vs Bluetooth mode) or to install the correct interface.
Step 2: Manual Driver Installation (The reliable fix) If you can't find official software, force the driver manually:
After applying one of the above methods:
After applying the above methodology on 12 different Windows 10 machines (versions 21H2 and 22H2) with various Jieli BR17-based dongles:
Once installed, the "Driver Unavailable" error should disappear, and the audio/HID functions should work immediately.
Note on Code 10 Errors: If you still get a "This device cannot start (Code 10)" error, it is usually a hardware firmware issue. Try resetting the Bluetooth device (usually by holding the power button for 10+ seconds) and re-pairing.
Hope this saves someone the headache I went through!
How to Fix JieLi BR17 Bluetooth Driver Issues on Windows 10 The JieLi BR17 is a low-cost, all-in-one Bluetooth chip often found in USB transmitters, audio modules, and budget-friendly motherboards like the Gigabyte H61M-S2P-B3. On Windows 10, users frequently report that the device is incorrectly identified as a "USB Audio Device" or a "USB Composite Device," causing the Bluetooth toggle to disappear entirely.
If your JieLi BR17 Bluetooth driver is missing or not working, use these verified methods to fix the connection. 1. Update Drivers via Device Manager
Windows 10 may fail to recognize the BR17 as a Bluetooth radio. You can force a re-scan or update the driver manually through Microsoft Support: Right-click Start and select Device Manager.
Look for Bluetooth. If it’s missing, check Sound, video and game controllers for a "JieLi BR17" or "USB Audio Device" entry. Right-click the device and select Update driver. Choose Search automatically for updated driver software.
If no update is found, select Uninstall device, restart your PC, and Windows will attempt to reinstall the correct driver automatically. 2. Configure Bluetooth Support Services
A common reason for the Bluetooth button missing is that the background services have stopped. Press Windows Key + R, type services.msc, and hit Enter.
Locate Bluetooth Support Service, Bluetooth Audio Gateway Service, and Bluetooth User Support Service.
Double-click each service, set the Startup type to Automatic, and click Start. Restart your computer. 3. Run the Windows Troubleshooter
Windows 10 includes a dedicated tool to find and fix Bluetooth driver errors: Go to Settings > Update & Security > Troubleshoot. Select Additional troubleshooters. Find Bluetooth and click Run the troubleshooter.
Follow the on-screen prompts to apply any recommended fixes. 4. Hardware-Specific Fixes
Because the BR17 is often integrated into audio mixers or specialized dongles, the hardware state can interfere with driver recognition.
There is no official Jieli BR17 driver package from Jieli. Instead, the working driver is a generic USB Bluetooth driver from Microsoft's legacy hardware catalog or from the CSR (Cambridge Silicon Radio) / Broadcom family. The BR17 often responds to the CSR Harmony driver.