Search your email archive for a message containing [LOGITRACE-ORDER] – the setup password is embedded in the XML attachment named deployment.xml.
If you are trying to get LogiTrace v14 running, here are the legitimate methods to do so:
Option A: Install as a Demo (No Password Required) Many older Mekes installers allow you to bypass the password prompt by selecting a specific installation type. logitrace v14 setup password
Option B: The USB Dongle Route If you own a legitimate license, you must have the purple or green USB dongle plugged in before running setup. The installer reads the dongle's hardware ID and uses that as the "password" to unlock the commercial files.
Option C: Contact Mekes Software Mekes (the Dutch company that makes LogiTrace) is unique in that they still actively support legacy versions for long-time customers. If you have a legal license but lost your setup files/password, you can contact them via their website (mekes.com). They can often provide a legacy download link and the necessary installation credentials. Search your email archive for a message containing
For concurrent licensing:
| Error Message | Likely Cause | Solution |
| :--- | :--- | :--- |
| “Setup password hash mismatch” | Copy-paste added an invisible character | Manually type the password, do not use Ctrl+V. |
| “Password rejected – Installation quota exceeded” | You have installed v14 more than 3 times with the same key | Purchase an additional installation slot via your reseller. |
| “v14 setup password differs from v13” | Attempting to reuse old credentials | Request a v14 migration token from support. |
| “Secure channel failure” | System clock is incorrect by >5 minutes | Sync time with time.windows.com or your domain controller. | Option B: The USB Dongle Route If you
Relaunch the installer. It will automatically detect the .reset file and bypass the password prompt. Note: This token is valid for a single use and expires after 24 hours.
Before you type that password and click “Install,” verify the following to avoid mid-installation failure:
