For ServiceDesk Plus (on-premises), the license file must reside in a specific directory:

Critical best practices for placement:

After upgrading ServiceDesk Plus (e.g., from 14007 to 14700):

Your license XML is irreplaceable without re-engaging ManageEngine support (which takes 24–48 hours).

For larger deployments, script periodic validation using the SDP REST API:

# Example API call to fetch current license status
curl -u "apikey:YOUR_KEY" https://sdp-server/api/v3/license

Check for: