Yes, if the printer is still under warranty, resetting the counter yourself voids it. Official policy requires you to send the printer to Canon for waste pad replacement.
D=000.0 for main pad.| Problem | Quick Fix | |---------|------------| | Service tool doesn’t detect printer | Re-enter service mode; try USB 2.0 port | | Error returns after a week | Physical waste ink pad is truly full — replace or clean pads | | Printer shows “5B00” again | Use “EEPROM clear” option in tool (advanced) | | Buttons unresponsive after reset | Power cycle + remove USB, wait 1 min |
