Once the hardware is active, "registration" shifts to enrolling users. This is the process of converting a physical fingerprint into digital data (a template).
Cause: The registration API expects a license key not supplied in your environment.
Solution: SecuGen devices come in two flavors: secugen device registration
Secugen is a leading provider of optical fingerprint recognition technology. "Device Registration" typically refers to two distinct processes depending on your role (Administrator or End User):
| Issue | Possible Solution | |-------|-------------------| | Device not found | Reinstall driver, try different USB port, restart the application | | Registration fails in software | Ensure no other app is using the scanner; close conflicting software | | Poor fingerprint capture | Clean the sensor surface; register the device again with updated settings | | Driver signature error (Windows) | Disable driver signature enforcement temporarily or install certified driver | Once the hardware is active, "registration" shifts to
Before opening your specific application, it is best practice to ensure SecuGen recognizes the device.
If you are using SecuGen SDK (e.g., For AFIS or ADMS), you must register the device’s serial number: If you are deploying 50+ SecuGen devices across
If you are deploying 50+ SecuGen devices across a corporation, follow these registration protocols:
The primary objective was to enroll all SecuGen hardware into the central biometric management system to ensure: