Even with a new software update, things can go wrong. Here are typical problems and solutions.
Rarely, IR profiles reset. Unplug TV, remove remote batteries, wait 1 min, then re-pair.
No, but it’s wise to note your login credentials. Some updates require re-signing into Google/Netflix.
The Thomson 32M3277 is a budget-friendly TV that has reached the end of its major OS upgrade lifecycle (likely capped at Android 9.0). If you are looking for a "new" update to get Android 10 or 11 features, it is unlikely to be released for this hardware.
However, if you are looking for stability updates, always check the System Update menu first. If you are technically inclined and need a manual flash, contact Thomson support to ensure you get the correct .bin file for your specific board version.
To update the software on your Thomson 32M3277 (B9 Pro), you can perform a network update directly through the TV settings. While this model (often referred to as the Thomson B9 Pro 32M3277) is an older smart TV, updates are typically released to improve performance or fix security patches. Update via Settings (Online)
If your TV is connected to the internet, follow these steps to check for a new version:
Navigate to Settings: Use your remote to select the Settings icon (usually at the top right of the home screen).
Device Preferences: Scroll down and select Device Preferences. About: Select the About section.
System Update: Choose System Update followed by Network Update.
Check for Updates: The TV will search for available software. If a new version (such as Android TV OS 12) is found, a Download button will appear. Manual Update (USB)
If the online update fails or you are looking for specific firmware files:
Official Downloads: You can check the Thomson Manuals and Software page for available firmware categorized by display type (HD/FHD).
USB Formatting: Ensure your USB drive is formatted to FAT32 or NTFS (exFAT is not supported).
Service Menu: To check technical details before updating, some Thomson models allow access to a factory menu by pressing Menu and then 1999 on the remote.
Note: If no update is found via the "System Update" menu, it generally means the manufacturer has not yet released a newer version for your specific model.
Are you experiencing a specific technical issue (like boot-looping or apps not opening) that makes you want to update? How to Update Old THOMSON Android TV
To update the software on your Thomson 32M3277 (part of the 9A Series Android TVs), you can perform an Over-the-Air (OTA) update through the system settings or a manual update via USB if an OTA is not appearing. Method 1: Automatic Network Update (OTA)
This is the easiest way to get the latest firmware version (such as Android 11 or 12) if it has been released for your model.
Open Settings: Press the Settings (cogwheel icon) on your remote or navigate to it at the top right of the home screen.
Device Preferences: Scroll down and select Device Preferences.
About: Select the first option, About, to see your current version.
System Update: Click on System Update and then select Network Update.
Download & Install: If a new version is found, select Download. Once downloaded, the TV will restart to complete the installation. Method 2: Manual USB Update
If your TV is not finding the update automatically, you can check the official Thomson Support page or the Mythomson Downloads section for specific firmware files. Format USB: Use a USB drive formatted to FAT32.
Download File: Download the correct firmware for the 32M3277 model and copy it to the root directory of the USB drive (not inside a folder).
Update: Insert the USB into the TV, go to Settings > Device Preferences > About > System Update, and choose Local Update. Important Notes:
Do not turn off the power during the update process, as this can permanently damage your TV.
If "System is up to date" appears, no newer software has been released for your specific hardware batch yet. How to Update Old THOMSON Android TV
Here’s a helpful guide covering everything you need to know about a software (firmware) update for the Thomson 32M3277 TV.
Causes: Corrupt download, wrong firmware file, or incompatible USB format.
Solutions:
Depending on how you receive the update, the process differs. Below are the two primary methods.
If the OTA fails or you have no internet, use a USB flash drive.
Requirements: USB 2.0 drive (4GB or larger), formatted to FAT32.
Steps:
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Calculated channels
Device configuration
Graphic tools
Management of customers & operators
Even with a new software update, things can go wrong. Here are typical problems and solutions.
Rarely, IR profiles reset. Unplug TV, remove remote batteries, wait 1 min, then re-pair.
No, but it’s wise to note your login credentials. Some updates require re-signing into Google/Netflix.
The Thomson 32M3277 is a budget-friendly TV that has reached the end of its major OS upgrade lifecycle (likely capped at Android 9.0). If you are looking for a "new" update to get Android 10 or 11 features, it is unlikely to be released for this hardware.
However, if you are looking for stability updates, always check the System Update menu first. If you are technically inclined and need a manual flash, contact Thomson support to ensure you get the correct .bin file for your specific board version.
To update the software on your Thomson 32M3277 (B9 Pro), you can perform a network update directly through the TV settings. While this model (often referred to as the Thomson B9 Pro 32M3277) is an older smart TV, updates are typically released to improve performance or fix security patches. Update via Settings (Online)
If your TV is connected to the internet, follow these steps to check for a new version:
Navigate to Settings: Use your remote to select the Settings icon (usually at the top right of the home screen).
Device Preferences: Scroll down and select Device Preferences. About: Select the About section.
System Update: Choose System Update followed by Network Update. thomson 32m3277 software update new
Check for Updates: The TV will search for available software. If a new version (such as Android TV OS 12) is found, a Download button will appear. Manual Update (USB)
If the online update fails or you are looking for specific firmware files:
Official Downloads: You can check the Thomson Manuals and Software page for available firmware categorized by display type (HD/FHD).
USB Formatting: Ensure your USB drive is formatted to FAT32 or NTFS (exFAT is not supported).
Service Menu: To check technical details before updating, some Thomson models allow access to a factory menu by pressing Menu and then 1999 on the remote.
Note: If no update is found via the "System Update" menu, it generally means the manufacturer has not yet released a newer version for your specific model.
Are you experiencing a specific technical issue (like boot-looping or apps not opening) that makes you want to update? How to Update Old THOMSON Android TV
To update the software on your Thomson 32M3277 (part of the 9A Series Android TVs), you can perform an Over-the-Air (OTA) update through the system settings or a manual update via USB if an OTA is not appearing. Method 1: Automatic Network Update (OTA)
This is the easiest way to get the latest firmware version (such as Android 11 or 12) if it has been released for your model. Even with a new software update , things can go wrong
Open Settings: Press the Settings (cogwheel icon) on your remote or navigate to it at the top right of the home screen.
Device Preferences: Scroll down and select Device Preferences.
About: Select the first option, About, to see your current version.
System Update: Click on System Update and then select Network Update.
Download & Install: If a new version is found, select Download. Once downloaded, the TV will restart to complete the installation. Method 2: Manual USB Update
If your TV is not finding the update automatically, you can check the official Thomson Support page or the Mythomson Downloads section for specific firmware files. Format USB: Use a USB drive formatted to FAT32.
Download File: Download the correct firmware for the 32M3277 model and copy it to the root directory of the USB drive (not inside a folder).
Update: Insert the USB into the TV, go to Settings > Device Preferences > About > System Update, and choose Local Update. Important Notes:
Do not turn off the power during the update process, as this can permanently damage your TV. Causes: Corrupt download
If "System is up to date" appears, no newer software has been released for your specific hardware batch yet. How to Update Old THOMSON Android TV
Here’s a helpful guide covering everything you need to know about a software (firmware) update for the Thomson 32M3277 TV.
Causes: Corrupt download, wrong firmware file, or incompatible USB format.
Solutions:
Depending on how you receive the update, the process differs. Below are the two primary methods.
If the OTA fails or you have no internet, use a USB flash drive.
Requirements: USB 2.0 drive (4GB or larger), formatted to FAT32.
Steps: