If you are trying to uninstall the software and receiving this error, use the official Diagnostic Toolkit provided by Trend Micro.
Home products like Trend Micro Internet Security or Trend Micro Antivirus+ do NOT include listdeviceinfo.exe. If you encounter this file on a personal device, it is almost certainly an infection. Run a full scan with your antivirus immediately. trend micro listdeviceinfo.exe download
listdeviceinfo.exe is a legitimate utility distributed by Trend Micro (often via support tools or diagnostic bundles). However, its ability to enumerate detailed system information – and the fact that adversaries can download it on-demand – makes it a potential living-off-the-land (LotL) artifact. This paper examines where and how the binary is downloaded, what data it collects, and how defenders can distinguish between administrative use and malicious misuse. If you are trying to uninstall the software