Ugreen Bluetooth 5.0 Usb Adapter Cm390 — Driver
Cause: Power management is turning off the USB port or the driver conflict with Wi-Fi 2.4GHz. Solutions:
The driver is included in the kernel.
| Operating System | Compatibility | Notes |
| :--- | :--- | :--- |
| Windows 11 | Supported | Requires driver download from the website. |
| Windows 10 | Supported | Requires driver download. |
| Windows 8.1 / 7 | Partial | Support exists but is increasingly legacy; may require older driver versions. |
| macOS | Not Supported | macOS generally does not support third-party USB Bluetooth adapters due to strict vendor whitelisting. |
| Linux | Supported (Manual) | Works on Ubuntu/Debian, but requires manual firmware installation (rtl8761b_fw.bin) due to licensing restrictions. |
| Xbox / PlayStation | Not Supported | Consoles do not support generic USB Bluetooth adapters. | ugreen bluetooth 5.0 usb adapter cm390 driver