Do not download from third-party file sites. They are often outdated, corrupted, or contain malware.
Official source:
👉 Biesse MyBiesse Portal (formerly MyBiesse)
If you don’t have access:
How do you know you succeeded? Your system will exhibit these traits: xilog plus better download
To get the official "paper" (PDF), you should look for the "Xilog Plus User Manual" or "Elesta Safety Relays Catalog."
Since links change, here is how to find the specific document:
If you specifically need XiLog Plus because you are servicing older hardware that is not supported by SoftID, here are the safest avenues: Do not download from third-party file sites
Even with a perfect download, you may encounter errors. Here is a triage guide:
| Error Message | Likely Cause | "Better Download" Fix |
| :--- | :--- | :--- |
| "Dongle not found" | The driver from your download is outdated | Re-download the Sentinel HASP driver from SafeNet (not the main setup) |
| "Error opening port COM3" | The installer corrupted serial settings | Use the downloaded Repair_Tool.exe from the /tools folder in your package |
| "Missing Macros.pps" | Incomplete ZIP extraction | Re-download using a wired Ethernet connection (Wi-Fi drops packets) |
| "Licensed to: DEMO MODE" | You downloaded a training version | Request the production license file (.lic) from Biesse support |
Let’s assume you have accessed the official portal. Here is the blueprint for a better download experience that minimizes errors. If you don’t have access:
Step 1: Prepare Your Environment
Step 2: Download the Core Package
Step 3: Extract and Run as Administrator