If you are trying to access data directly from a sensor on your network, here is the standard procedure:
Typical Default Credentials:
If you do not have a login for support.xovis.com, follow this process:
Alternative Path – Via Distributor: If you purchased through a reseller (e.g., Securiton, Johnson Controls), ask them to request the documentation on your behalf. xovis api documentation link
Before providing the access link, it is critical to understand Xovis’s security model. Xovis serves high-security environments such as airports (Zurich, Heathrow, Changi), luxury retail, casinos, and smart city projects. Their API documentation contains proprietary endpoint structures, data schemas, and authentication protocols that could expose customer data if widely distributed.
Therefore, there is no single publicly crawlable URL for the latest Xovis API documentation. Instead, access is gated through official partner portals and locally hosted instances on your own Xovis hardware.
If you are hitting dead ends, consider these three scenarios: If you are trying to access data directly
| Problem | Solution |
|---------|----------|
| You are not a registered partner | Request access through an official Xovis distributor or contact Xovis sales directly via sales@xovis.com. Include your company’s integration use case. |
| The local /apidoc link returns 404 | Your firmware may be older than v2.0. Upgrade the sensor firmware first via the Configuration Tool. |
| You need legacy documentation (FTP/XML API) | Check the archived section on the Partner Portal under "Legacy Systems". |
The primary access point for Xovis API documentation is available through the Xovis Developer Portal:
👉 Xovis API Documentation (Official Portal)
(Note: Access may require a registered developer account or valid Xovis service credentials.) Typical Default Credentials: If you do not have
Try these common patterns in your browser (replace placeholders):
For specific firmware versions: